Introduction

These conditions explain the rights, obligations, and responsibilities of all parties to this Agreement. Where
we use the word „you‟ or „your‟ it means the Customer: „we‟, „us‟ or „our‟ means the Remover. These terms
and conditions can be varied or amended subject to a prior written agreement. Your attention is drawn to
Clauses 8, 9, 10, and 11 which limit our liability and you should therefore consider specialist insurance to
cover your goods or premises. We are able to provide such insurance on your behalf under our master
policy. Insurance will form a separate Agreement to these Terms and Conditions.

1. Our Quotation
1.1 Our quotation, unless otherwise stated, does not include insurance, customs duties and inspections or
any other fees or taxes payable to government bodies.
1.2 We may change the price or make additional charges if circumstances are found to apply which have
not been taken into account when preparing our quotation and confirmed by us in writing. These include:
1.2.1 You do not accept our quotation in writing within 28 days, or the work is not carried out or completed
within three months.
1.2.2 Our costs change because of currency fluctuations or changes in taxation or freight charges beyond
our cont